Dec 18, 2020

Review: AIOPS for dummies - the newest buzzword in town...

 Today i ran over an article in linkedin, where this book was announced:

The next big thing behind DevOps is AIOps?

Moogsoft says about themselves: "Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world's most complex IT environments, the Moogsoft AIOps platform helps the world's top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives...."

So let's take a look inside this book with 43 pages and 7 chapters:

Chapter one start with the declaration of the problem: DevOps & reliability need improvements in incident resolution, meeting SLAs and accelerating digital transformation. Very nice is the short case study, which is provided there.

The beginning of chapter 2 starts with this setence: "AI is technology used to create machines that imitate intelligent human behaviour." YES! They are not talking over the almighty AI - this sounds very promising. AI is for moogsoft statistics, probabilites, calculations and algebra - as physicist i strongly agree with that "legacy" approach. Then this book covers very brief the ai learning techniques.

In chapter 3 the AIOps workflow is presented. Without going into any details here: Moogsoft uses a very nice iconic design, which explains their procedure well. At this point i would recommend you, to take a look on that...

Chapter 4 provides some more use cases for AIOps. Nice - but nothing really new.

Chapter 5 claims, that AIOps is providing a unified view for monitoring, observability and change data. Sounds good - but i think digging into details will show limits of the promise. But page 32 shows a list of systems which are already integrated - this is really a very impressive list.

In chapter 6 moogsoft advertise their small entry solution "moogsoft express".  

The last chapter closes with the typical "ten tips".


All in all a nice idea and let's see how this solution performs on the market!

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