The mobile number verification is done with SMS and after entering the 7 digit pin, you are allowed to enter a password:
As payment information only credit cards are accepted:
- VISA
- Mastercard
- Amex
Eve though my credit card was accepted:
"Your credit card has been successfully validated. Please proceed to complete the Sign up."
I got the following error:
The link "Oracle Customer Service" did not work, so i used the Chat Support. But inside the chat was no agent available and only "Send E-Mail" worked. Let's see what kind of response i will be given...
EDIT: Some further attempts...
EDIT 2: see here how the problem was solved.
What a worst signup process, they never allow any credit card, I tried by different credit cards that never used with them and was booking first time still issue, and moreover their support team is worst no one turns back while I put request!
ReplyDeleteNow I understand why no one buyd Oracle cloud, Amazon, Azure and GCP are best! Oracle worst!
MOST PATHETIC EXPERIENCE SIGNING INTO ORACLE CLOUD FREE TIER. THEY DON'T EVEN GIVE THE ERROR UNTIL YOU CLICK START MY FREE TRIAL. WHAT A WASTE OF TIME!!!
DeleteSame issue in December 2022. This is pathetic. I tried 2 different credit cards to no avail. I have been a Sr. Oracle DBA and Application Developer for over 30 years. Everything Oracle attempts outside of the RDBMS and Oracle E-Business Suite turns to shit. OCI continues to be a joke.
DeleteLooks like oracle announces free tier for everyone, and bans access to not use this benefit!
ReplyDeleteGood to see its not just me having issues
ReplyDeleteSame issue...I've tried 3 different cards
ReplyDeleteALL FAIL F**K ORACLE
Yes, you all are correct..signup process is worst..I have tried 5 different credit cards and changed every possible combinations but still saying we are unable to process.
DeleteSame issue...I've tried 2 different cards
ReplyDeleteNow I understand why no one buyd Oracle cloud, Amazon, Azure and GCP are best! Oracle worst!
ReplyDeleteSame issue, reached out to support, and this is what they sent back. Even AliExpress BOT gives you better answer then this.
ReplyDeleteHello,
Thank you for your email. Unfortunately, we are unable to resolve this or process the transaction.
Same shit here. Tried all cc
ReplyDeletesame goes for me, it said sign up failed but my credit card validated, and i complained to the oracle help, and my credit card validated again for 10 sgd, and she said try again after 5 working days… duhhh .. none…
ReplyDeletesame goes for me, it said sign up failed but my credit card validated, and i complained to the oracle help, and my credit card validated again for 10 sgd, and she said try again after 5 working days… duhhh .. none…
ReplyDeleteThis is the reason Oracle Cloud is dead before it even started.
ReplyDeleteThis su*** man.
I'm unable to signup too. Card validation passed, but it tells me to be sure the billing address matches the one my bank has on file for the card...
ReplyDeleteSignup failed.
We're unable to complete your sign up. Common sign up errors are due to: (a) Using prepaid cards. Oracle only accepts credit card and debit cards (b) Intentionally or unintentionally masking one's location or identity (c) Entering incomplete or inaccurate account details. Please try again if this applies to you. Otherwise, contact Oracle Customer Service.
ReplyDeleteStill having this problem as of Oct 27, 2021. I tried clearing cookies and cache. Using two different networks, multiple email IDs and cards for payment and nothing works. This really is a trash tier experience for a multi-billion dollar company.
ReplyDeleteFunny thing is, the amount got deducted from my card and reversed twice and yet it showed me on the signup page that the payment was declined.
It's so frustrating.
DeleteAnd I'm really disappointed this is coming from a company like Oracle
I tried with global website and finally I got registered.
ReplyDeleteHave the same problem, trind the Become an OCI Foundations Associate course but cant advance since the trial cloud sign up did not work.
ReplyDeletehave the same issue. I have try 2 cards: First this message occur. We're unable to complete your sign up. Common sign up errors are due to: (a) Using prepaid cards. Oracle only accepts credit card and debit cards (b) Intentionally or unintentionally masking one's location or identity (c) Entering incomplete or inaccurate account details. Please try again if this applies to you. Otherwise, contact Oracle Customer Service. In the second case this error message occur : Your transaction was declined. What can I do to solve theses issues
ReplyDeleteOracle is intentionally nor giving access , internal employees confirmed this, as this don't have infrastructure to take load
ReplyDeleteLet's all highlight this on social networks
ReplyDeleteI have the same issue, tried a few times and I gave up. I use my credit card to pay AWS services, buy domains,... just fine. I'll be sticking with AWS. Not gonna using OCI anytime soon since I couldn't even sign up.
ReplyDelete2022 same issue
ReplyDeletehello, were you able to solve it?
Deletemarch 22 same issue, support is trash
ReplyDeletehello, were you able to solve it?
DeleteI have same issue, after clicking "Start free trial" it shows some error meanwhile i did everything right!
ReplyDelete2022, exactly the same problem
ReplyDeletehello, were you able to solve it?
Deletefuc***g oracle
ReplyDeleteSep 21, same issue. Many cards were processed ($1 debit and $1 credit) but no account gets created
ReplyDeleteSeptember 2022, same issue - trying to sign up in my EU location
ReplyDeleteSeptember 2022, the same problem
ReplyDeletesame issue，tried 3 different cards and 3 email accour， but no good
ReplyDeleteSame here, 2022. Tried: different email, forms of payment and even internet connection. Same response. Sucks
ReplyDeleteStill same issue, Feb 2023
ReplyDeleteSTILL 09/2023
ReplyDelete