01.09.2019

Oracle Cloud: Sign up failed...

Yesterday i tried to sign up for oracle cloud:

 So let's start the registration process:


The mobile number verification is done with SMS and after entering the 7 digit pin, you are allowed to enter a password:

As payment information only credit cards are accepted:
  • VISA
  • Mastercard
  • Amex


Eve though my credit card was accepted:



"Your credit card has been successfully validated. Please proceed to complete the Sign up."
I got the following error:

"We're unable to process your transaction. Please contact Oracle Customer Service."
The link "Oracle Customer Service" did not work, so i used the Chat Support. But inside the chat was no agent available and only "Send E-Mail" worked. Let's see what kind of response i will be given...

EDIT: Some further attempts...

EDIT 2: see here how the problem was solved.  

Keine Kommentare:

Kommentar veröffentlichen